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Terms of Service
Last Updated: June 30, 2026
Welcome to Cawood Wardrobe Ltd (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of the website located at http://www.cawood.shop (the “Site”) and the purchase of products through our online store. By accessing or using our Site, or by placing an order, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or purchase our products.
1. Eligibility and Account Security
To place an order on our Site, you must be at least 18 years old and capable of entering into a legally binding contract. When you create an account or complete a purchase, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
2. Products, Pricing, and Availability
We strive to display our women’s apparel and product descriptions as accurately as possible. However, we do not warrant that product descriptions, pricing, or other content on the Site are accurate, complete, reliable, current, or error-free. All prices are subject to change without notice. We reserve the right to refuse or cancel any order if we discover pricing or typographical errors, or if a product is out of stock.
3. Orders, Payment, and Billing
All purchases are subject to our acceptance. We reserve the right to refuse or cancel any order at our sole discretion. We use Stripe as our payment processing partner. By placing an order, you authorize us and our payment processors to charge your selected payment method for the total amount of your order, including applicable taxes and shipping fees. You agree to provide current, complete, and accurate purchase and account information.
4. Shipping and Delivery
Shipping times and delivery estimates provided on the Site are approximate and not guaranteed. We are not responsible for delays caused by customs, weather, carrier issues, or incorrect addresses provided by the customer. Risk of loss and title for items purchased pass to you upon delivery to the carrier.
5. Returns and Refunds
Your satisfaction is important to us. Our return and refund procedures are outlined in our dedicated Return Policy. Please review this policy before making a purchase. Refunds will be processed to the original payment method used for the transaction, subject to the conditions stated in our Return Policy.
6. Intellectual Property
All content included on this Site, such as text, graphics, logos, images, product designs, and software, is the property of Cawood Wardrobe Ltd or its content suppliers and is protected by United Kingdom and international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any of our content without our prior written consent.
7. Limitation of Liability
To the fullest extent permitted by law, Cawood Wardrobe Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or the purchase of our products. Our total liability to you for any claim arising from these Terms or your use of the Site shall not exceed the amount you paid to us for the product giving rise to the claim.
8. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Salisbury, United Kingdom.
9. Changes to These Terms
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site following any changes signifies your acceptance of those changes. We encourage you to review this page periodically.
10. Contact Information
For any questions regarding these Terms of Service, please contact us at:
Cawood Wardrobe Ltd
Email: mailto:payment@cawood.shop
Phone: +44 7426136073
Address: 87 Pinewood Way, Salisbury, United Kingdom, SP2 9HX
Email: mailto:payment@cawood.shop
Phone: +44 7426136073
Address: 87 Pinewood Way, Salisbury, United Kingdom, SP2 9HX